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Spare parts complaint and warranty claim

Your satisfaction is important to us. If, contrary to expectations, there are any problems with our products, please complete the form below and send it to us by clicking on the “Send” button.

Would you like to have accessories or add-on parts repaired outside of the warranty? Please use our repair request form.

Spare parts complaint

Spare parts complaint

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Condition (Part 1)
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Condition (Part 2)
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Condition (Part 3)
Complaint information:
Freight charges are non-refundable.
Goods must be in a resalable condition.
Custom-made products and yard goods are excluded from exchange and will not be taken back.
We reserve the right to accept the claim.
The complaint period is 12 weeks.
A maximum processing fee of 15% will be charged for returns.
Warranty application for service partners

Warranty claim

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We will reimburse travel and working hours up to a maximum of €35.00 per hour and mileage up to a maximum of €0.63 per km.
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