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Services and Partners

As a Böcker service partner, you are an important part of our commitment to quality. This section provides you with centralized access to all relevant services, forms, and information to ensure a smooth collaboration. 

Warranty Claim for Service Partners

Warranty Claim

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Um welche Art der Gewährleistung handelt es sich?
We will reimburse travel and working hours up to a maximum of €35.00 per hour and mileage up to a maximum of €0.63 per km.
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Upload Maintenance and Inspection Records

Upload maintenance and inspection records

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Are the operating hours (BS) recorded in the protocol or on the invoice?
Was an original Böcker maintenance kit installed during the service?

Your Contact

Our Service Center at our headquarters in 59368 Werne is open during the following hours:

Headquarters – Lippestraße 69–73

Monday–Friday
6:00 a.m.–6:00 p.m
. (Office: 7:00 a.m.–5:00 p.m.)

Plant II – Butenlandwehr 52 (rack-and-pinion systems):

Monday – Friday
6:00 a.m. – 2:30 p.m.

Outside of business hours, you can find the current emergency service phone numbers here:
Phone +49 (0)2389 79890